Heather McDonald

Heather McDonald
  • Director Education and Adoption
    Australian Digital Health Agency


Heather McDonald is the Manager, Clinical Adoption and Usability at NEHTA and has been at NEHTA since 2010.
Previously a qualified Registered Nurse/registered Midwife for many years working in many areas of health including both Rural and Metro Hospitals and Community Health Settings.  As well as nursing qualifications Heather has a degree in Information Technology and a Masters in Quality Improvement in Healthcare.

Session title

My Health Record—looking beyond GPs and pharmacies


Saturday 1 September  |  View program for more details


For the past 6 years an invaluable contribution by GPs has paved the way for other healthcare provider groups to embrace My Health Record. Across the country almost 80% of GP’s have contributed Shared Health Summaries, Event Summaries and prescription records. This bulk of information has been helping the hospitals in providing care to the patients. With the My Health Record expansion Pharmacies across the country have registered for the system and are contributing dispense records which helps with medication reconciliation. Allied Health professionals are also coming on board, despite not having conformant software, to access the wealth of available information in order to provide appropriate care to patients. Specialists are not far behind, however the uptake has been slow. We envisage this will change with the majority of Australians having a record after the opt-out period ends. The work ahead of us is very exciting and challenging. All the good work being done by the PHNs at the local level and the Agency’s involvement with the professional peak bodies will be drivers for the uptake of the system, but it is the consumers themselves who will drive active engagement.

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